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Please look through the information below for help in correcting any problems with the Interactive Watercolour CD. This help file will be supplemented by user information feedback. There are over 4500 files, over 1000 pages and over 27,000 hyperlinks in Interactive Watercolour. It is quite possible therefore that there are a few mistakes that I have failed to spot. If you find a problem with a link, operation, layout, typing error etc. please e-mail me or use the feedback form to send a report. I will post these on the site to help other users. Operating system Operating systemAn operating system of Microsoft® Windows® 95 or later is required to use Interactive Watercolour. The CD will not function on Windows® 3.x Windows® VistaWindows Vista may not automatically start the CD. The dialog box shown below will show:
Click Run winopen.exe to start the CD. You can also set defaults for AutoPlay by clicking the link in this box. When the CD loads you may get this message in Internet Explorer:
Click for options and select to run the active content.
Windows Vista includes Internet Explorer 7. This may not have
the Java add-on which is required to operate some features on the CD. Also see browser settings here which may need to be set. Browser
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To check this, open control panel, select 'folder options'.
Select the 'file types' tab and scroll down until you get to 'HTM' under
the heading 'Extensions'
Click on HTM and in the bottom part of the window. It will tell you which
program is associated with the HTM files.
It should say 'Internet Explorer'. If it says 'Notepad', or
Microsoft Office, the association needs to be changed.
To correct this, the HTM files will need to be associated with Internet
Explorer.
In the same window:
Click 'Change' and select the Internet Explorer icon from the list of
files in the window that opens. It may be under the 'Recommended Programs'
list.
Click OK and close the folder options window.
Load the CD again.
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Things to check if movies don't run:
1. In Internet Explorer: Select from the top menu: Tools/Internet Options/Advanced tab - scroll to multimedia heading and check that 'play videos in web pages' has a tick.
2. Interactive Watercolour uses Plug-ins
and ActiveX ® controls to display MPEG movie clips and AVI video clips. The
Plug-ins used are common utilities and you will probably already have these
installed on your Browser. However, if your browser is not equipped with the
plug-ins required you should be prompted to download them from the Plug-in
provider via the internet.
To check if you have the Windows Media Player installed as a browser plug-in: In
Internet Explorer: Select from the top menu: Tools/Internet Options/Programs
tab. Select 'Manage Add-ons'. In the 'Show' drop down list select 'Add-ons
currently loaded in Internet Explorer. from the list that loads, make sure that
Windows Media Player is 'enabled'.
You should find that installing Internet Explorer 6 from the Interactive watercolour disc installs the plug-ins required for the CD. Instructions on Installing Internet Explorer are given above and on the CD Cover.
3 Navigate to the CD in using Windows Explorer (Open my
computer and right click on the CD icon - select 'explore' from the menu that
opens).
Click on the 'doodles' folder and from the folders that can now be seen, click
on the 'birchrigger' folder. click or double click on the file m2950.mpg. This
should load Windows Media Player and start playing a movie clip. If the clip
doesn't play, this indicates that there is a problem with Windows Media Player.
Re-install Windows Media player from your Windows installation disc or check the
Microsoft site for an update. (Open Windows Media Player when connected to the
internet and from the help menu, select 'check for updates')
If you have installed service pack 2 you may find that your CD triggers off a
security enhancement that is provided for Internet Explorer by Service Pack 2.
An Information Bar window appears that explains that a pop up or download has
been detected.
There's neither a download nor pop up on the page. It's a script that checks for
Java capability before running the CD. It is harmless and does not interfere
with your computer or settings in any way.
If the search facility is used. The same messages will appear. Again it's just a
JavaScript program that does the search that has been detected.
Solution to problem:
Some new features have been added in the Advanced tab of Internet options which when activated, allows active content from My Computer without compromising the additional internet security features provided by Service Pack 2.
In Internet Explorer:
From the Tools menu select: Internet Options.
Select the Advanced Tab.
Scroll to 'Security' section.
Put a Check mark on both:
'Allow active content from CD's to run on My Computer'
'Allow active content to run in files on My Computer'
The CD will then load without the warning and the Search window will also load without the warning.
You may have to close and re-start Internet Explorer for the setting to take effect.
All the additional Internet security features provided by Service Pack 2 will still be operative.
The help files on the CD are reproduced here. CD Help file These files give comprehensive guidance on operating and configuring your system for running and using the CD.
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Page updated: Tuesday December 11, 2007